Product is good as per the price and better than IKEA furnitures.
However, my delivery was scheduled for Monday, the delivery person called me to confirm the address I could see him standing down the building however he did not deliver stating he will deliver it tomorrow. I got the delivery by Tuesday and the person came to install after 6 days of delivery after I followed up with the customer service 3 times. He was an untrained person with incomplete equipments. He, 6-7 times unscrewed and screwed the screws he was not aware which pannel goes where, he fixed the drawer inverted and then had to dismantle it again. I'm very disappointed with the service. Unscrewing and screwing made the holes big. Engineered wood is not made to be unscrewed so many times. This is going to loosen the wardrobe after a month's use. This is not something i expected from Nilkamal. I so felt like I should return this product however I'm in need and don't want any more week's follow up.
Hope you improve in terms of your services and support.
No matter the product is upto the mark and I do see you will definitely rule the market eventually. But please improve your services too. Please see that you have customer's trust. I would like to buy your furniture but if this is kind of service you provide i would go for some other vendor because quality of product and services both matter a lot.
