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You can set up your nilkamalfurniture.com account in two easy ways - either from our Sign Up page or with your Facebook profile.

To set up your account using our Sign Up page, simply follow these steps:

         1. Click 'Sign Up' at the top of the page.

         2. Enter your name and email address in the box that pops up.

        3. Create a password.

        4. Click 'Sign Up'.

To set up your account with your Facebook profile, follow these steps:

        1. Click 'Sign In' at the top of the page.

        2. Click 'Sign In' with Facebook.

        3. Click 'OK' on the permissions dialog box that appears on your Facebook page.

        4.  Nilkamalfurniture.com will use your Facebook details to create your nilkamalfurniture.com account.

Keep shopping!

This could be in case of forgotten password - go to My Account page and click on the Forgot password link. You will be prompted with a window, enter your registered email address. A link to reset your password will automatically be sent to you.

Yes, you can purchase using either Facebook login or through guest login. However, if you create an account with us, it will be easier for you to shop with us the next time using your login id (your email address) and password. We can share exciting offers with you too. All your personal information will be automatically retrieved from your account.

You can change your personal info from My Account page by logging in and click on modify your account details and you are good to go

Order Related

Furniture products will be shipped via our own Logistics or 3rd party Logistics team within 7-8 days. After shipping, the product will be delivered in 10-15 days .In case of 3rd Party Logistics, you can track your shipment through AWB number.

In case of Nilkamal’s logistics, one day prior a delivery confirmation call will be undertaken by our executive.

You can also reach out to us at product.enquiry@nilkamal.com or call us on 1800 121 9115

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.

Your order cannot be cancelled once shipped.

No returns applicable.10 Days replacement policy is valid from the date of delivery only for manufacturing defect.

Incase of product unavailaibity for replacement order, full amount will be refunded within 7 working days once the product is received by us.

Refunds of payment charged to the Cardholder’s credit card will only be credited back to the credit card account which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the credit card account as that is managed by the Cardholder’s issuing bank.

PLEASE CALL AT Toll Free # 1-800-121-9115 (10.00am-6.00pm IST; 6 days a week), or email to product.enquiry@nilkamal.com for any queries or concerns about our return and exchange policy.

Shipping

You can check the delivery timelines by entering your pin code at product page.

Furniture products will be shipped via our own Logistics or 3rd party Logistics team within 7-8 days. After shipping, the product will be delivered in 10-15 days .In case of 3rd Party Logistics, you can track your shipment through AWB number.

In case of Nilkamal’s logistics, one day prior a delivery confirmation call will be undertaken by our executive.

You can also reach out to us at product.enquiry@nilkamal.com or call us on 1800 121 9115 .

Assembly of product will be undertaken within 48-72 hours after delivery.

In order to know if delivery option is available in your area, Enter delivery pin-code on product page

We offer FREE SHIPPING for our furniture range.

In case you book multiple products in a single order, we will endeavour to ship all products together. However, this may not always be possible due to the nature of product and/or the mode of delivery.

Nilkamal delivery executive will share a confirmation call one day before delivery. In case of non –availability, kindly inform the delivery executive.

Post placing the order, You can change the delivery address if the product is not shipped ( Subject to the new delivery address is in the same city  )

We only deliver to the address specified in the order. In case of delivery to multiple addresses, you have to place multiple different orders for each address

Can someone else receive the order on my behalf?

Whoever is accepting the delivery needs to have a valid ID Proof

PAYMENT

Nilkamalfurniture.com does not undertake Cash On Delivery Orders.

Currently we do not offer EMI payment options

We want your online shopping to be safe and secure, so we use SSL (Secure Socket Layers)*, the standard security technology for online purchases. All your personal information, including your credit / debit card number, is encrypted by SSL while you place the order.

SSL encryption avoids the decoding of your information by anyone other than nilkamalfurniture.com. To check the security of your connection, you can look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will change from "http" to "https".

We endeavour to make every transaction made by you, 100% safe.

*SSL available only if you make payment through our payment gateway

Nilkamalfurniture.com does not provide gift card as a payment option.

You can undertake the payment through following modes for Pre-Paid orders :

Debit Card

Credit Card

Net Banking

Wallet UPI