Trade Terms & condition - Nilkamal Furniture

Due to COVID-19 delivery & assembly of orders might get delayed.

Warranty Terms:

Warranty does not apply for:

  1. A. Products prone to deterioration due to natural tendency i.e. foam/polyfill beans.
  2. B. normal wear and tear, misuse, damages happened due to physical accidents or worn outs.
  3. C. Poor installation done by customer not following assembly manual instructions.
  4. D. Improper or wrong handling of the product.
  5. E. Damages happened due to transportation by customer from after delivery/assembly by Nilkamal Limited.
  6. F. Breakage of glass the product.
  7. G. Pest, termite & fungus infestation to furniture.
  8. H. Modifications made to the product.
  9. I. Products subjected to humid conditions or exposed to direct sunlight.
  10. J. Rusting and fading due to non-maintenance.
  11. K. NILKAMAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGES AND NILKAMAL'S MAXIMUM LIABILITY FOR ANY DAMAGE OR LOSS ARISING OUT OF OR RELATED TO THE USE OF THE PRODUCT OR OTHERWISE SHALL BE LIMITED TO THE COST OF PRODUCT EXCLUDING GST. NILKAMAL WILL NOT BE RESPONSIBLE FOR ANY LOSS, DAMAGE OR INJURY CAUSED TO CUSTOMER OR ANY OTHER ENTITY DIRECTLY/INDIRECTLY DUE TO USAGE/ASSEMBLY OF THE PRODUCT
  12. L. Verbal communication made by any employees or authorize Sales partner for Nilkamal products or warranty conditions.
  13. M. Nilkamal will not be responsible for any loss, damage or injury caused to customer or any other entity directly/indirectly due to usage/assembly of the product.
  14. N. Subject to jurisdiction of the courts at Silvassa (Union Territory of Dadra Nagar & Haveli).
  15. O. Contact Customer care no.: 1800 121 9115
  16. P. Customer care e-mail.: furniture.enquiry@nilkamal.com
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