Great employees who create great customer experience make a company and its products great!
First of all, I want to say that Nilkamal Mozart Queen Bed is a great product--both in terms of aesthetics and comfort. Its look is fabulous and very comfortable. The spacious storage makes it even more beneficial. I've no hesitation to say that Nilkamal Mozart Queen Bed is a real value-addition to my house. Thank you Nilkamal for your craftsmanship and value-for-money oriented product!
Secondly, I want to share my buying experience at Nilkamal. First, I had ordered Nilkamal Arthur Queen Bed. But, after installation, I found the bed-height to be low. My wife and I have backpain. So, the low bed caused problems for us. After two days, I reached out to Nilkamal customer care department and raised the issue. They conveyed my concern to their higher-ups. In seven days, Nilkamal employees--most notably, Mr. Darshan and Mr. Dhanraj--agreed to exchange the Nilkamal Arthur Queen Bed with a Nilkamal Mozart Queen Bed. Thereafter, the Nilkamal Mozart Queen Bed was installed at my house. Subsequently, they took away the Nilkamal Arthur Queen Bed (which I had ordered first) and returned the money. Well, it may look easy but, simply speaking, the way they helped me was incredible. Mr. Dhanraj always was genuine and proactive in both listening and acting in ways that shows his customer-friendly managerial attributes. I don't have any other words to thank them, but to say: Thank you Nilkamal for providing a great customer experience to me!
Lastly, I would like to inform customers to buy products from companies (like Nilkamal) that are not only manufacturing and sell cost-effective and quality products but also taking extra-care to create a great customer experience for us by listening to and acting on our genuine issues.
Thank you Nilkamal for employing great employees who are creating great customer experience--which in turn is making your company and its products great!
Good Quality products
Such a best quality of beds very comfortable and beautiful looking.
All of customers please by nilkamal equipments it's very best and good quality.
Good Quality products
Such a nice quality of bed very comfortable and good looking.thanks alot
Excellent Product Must Buy
I bought 5’-6.5’ size for my single use and loving it since then. Easy to clean and durability is upto the mark.
Storage is well
Design is also good
Iam very happy
All nilkamal products is also osm and beautyful