I purchased this box through a dealer, as online delivery was not available. Received the product is knock down packaging. Have to pay for assembly. During assembly we found out that the bottom board of the box bed is not provided with any support, and it has to be kept on the floor. As particle wood/engineered wood with contact to floor will not sustain long enough as it will come exposed moisture if not kept elevated from floor. I am just wondering how a reputed company missed such a design issue. This is not mentioned in their product details. So it seems that these informations are deliberately omitted to dupe the customers.